Privacy Policy

JDM Design ("we," "us," or "our") makes Tube Bros, an arcade river-tubing game for iPhone, iPad and Android. This Privacy Policy explains what information is handled when you play Tube Bros or visit this website (together, the "Services"), how it is used, and the choices you have. By using the Services, you agree to the practices described below.

1. Information We Collect

We collect only what is needed to run the Services. For Tube Bros that is very little.

In the game

Tube Bros does not ask you to create an account and does not store your gameplay on our servers. Specifically:

• Progress and settings (rivers finished, scores, your rider, your custom rivers, purchases you own) are saved on your device. If iCloud is turned on for the game, they are also saved to your own iCloud account so they follow you to your other devices and survive a reinstall. Apple stores that data; we have no access to it. On Android the same happens through Google Play Games (see below).
• Game Center is optional. If you are signed in, the game posts your scores and achievements to Apple's leaderboards, where your Game Center nickname and photo are visible to other players according to your Game Center settings. Online 2-player races on iPhone and iPad are matched and carried by Game Center.
• Google Play Games is optional on Android. If you are signed in, the game posts your scores and achievements to Google Play Games, where your Play Games profile name and picture are visible to other players according to your Play Games settings, and saves your progress and custom rivers to your Google account (Play Games Saved Games) so they follow you to a new phone. Google stores that data; we have no access to it.
• Online 2-player races on Android are carried by our relay server, which runs on Cloudflare. When you open a room, it receives the room code, a randomly generated player ID, the player name you chose and the race data, and passes them to the other player in the room. It does not store them: everything is discarded when the room closes, and a room closes after 10 minutes if nobody joins.
• Nearby 2-player races connect two devices directly over Bluetooth or Wi-Fi (on Android, over the Wi-Fi network both phones are on). The player name you chose and the race data are sent only to the other device, and only for the length of the race.
• Purchases and subscriptions are handled by Apple through the App Store. We never see your payment card or billing details. The game learns only which items your Apple Account owns, so it can unlock them. Apple also sends our server a record of each purchase, renewal, cancellation and refund: which item, when, the price and currency, the country of the App Store it was bought in, and Apple's transaction reference. That record does not include your name, email address or Apple Account, and we do not link it to you, to your device or to a newsletter subscription. We use it to count sales and subscriptions and to check a purchase when someone asks for help with one. On Android, purchases and subscriptions are handled by Google through Google Play. We never see your payment card or billing details; the game learns only which items your Google account owns.
• Notifications are optional. If you allow them, the game schedules "come back and float" reminders on your device itself. Nothing is sent to us, and you can turn them off in the game's Settings or in your device's Settings.
• Custom rivers you choose to share are sent as a file through whatever method you pick (Messages, AirDrop, Quick Share, email and so on). That goes from you to the people you choose, not through us.

The game contains no third-party advertising, no analytics software and no tracking of your activity across other apps or websites.

Information you send us

• Newsletter signup. If you sign up for the Tube Bros newsletter on this website, we email you a link to confirm, and you are only added to the list once you follow it. A signup that is not confirmed within 30 days is deleted. We store your email address, which platform you play on, the date and time you signed up and confirmed, whether you are currently subscribed, a record of the emails we have sent you, and a shortened, scrambled (hashed) form of your IP address used only to stop abuse of the form. We use the list to send you news about the game and promotional emails, such as launches, new content and offers. Every email includes a link to unsubscribe, and you can also leave at any time on the unsubscribe page.
• Android beta signup. If you sign up on this website to test the Android version of Tube Bros or Alien Splat Revision, we store your email address, which games you asked to test, whether we have added you to the test yet, the date and time you signed up, and a shortened, scrambled (hashed) form of your IP address used only to stop abuse of the form. We add your address to the game's tester list in the Google Play Console, so Google can let you install the test version, and we email you about the beta and the bonus for testers when the game launches. We do not add you to the newsletter or send you promotional email because of a beta signup. To be removed, email us.
• Support correspondence. If you email us, we receive your email address and whatever you include. The game's Settings > Help screen can copy support information for you to paste into a message (app version, device model, system version, a randomly generated install ID and player ID, whether Game Center or Google Play Games, iCloud or Google backup, and notifications are on, and a summary of your progress). It is only sent if you choose to send it.

Information collected automatically

• Website logs. Like most websites, our hosting provider records standard server logs when you visit: IP address, time, the page requested and your browser type. We use them to keep the site running and secure. This website sets no advertising or analytics cookies.
• Diagnostics from Apple. If you have agreed in your device settings to share analytics with app developers, Apple may give us crash logs and performance figures in a form that does not identify you.
• Diagnostics from Google. On Android, if you have agreed to share usage and diagnostics data, Google may give us crash reports and performance figures in a form that does not identify you.

2. How We Use Information

We use the information described above to:

• Provide, maintain and improve the Services;
• Send you our newsletter and promotional emails, if you signed up for them;
• Respond to support requests;
• Count sales and subscriptions, and look into a purchase when you ask us to;
• Diagnose crashes, prevent abuse and improve reliability;
• Comply with legal obligations.

We do not sell your personal information. We do not use your personal data to train machine-learning models. We do not show third-party advertising in Tube Bros.

3. Legal Basis for Processing (EU/UK Users)

If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your personal data depends on the purpose:

• Consent, for the newsletter and promotional emails, and for optional features such as notifications. You can withdraw consent at any time; for email, use the unsubscribe link in any message or the unsubscribe page.
• Legitimate interests, to answer support requests, keep the Services secure, fix problems and improve the game, balanced against your rights.
• Legal obligation, when we are required to keep or disclose information by law.

4. Sharing and Disclosure

We share personal information only in the following limited circumstances:

• Service providers that host this website, deliver our email and run the online 2-player relay. They are bound to use your information only for the purposes we direct.
• Google, when you sign up for the Android beta: we add your email address to the game's tester list in the Google Play Console so you can install the test version.
• Legal requirements, when we believe disclosure is required by law, regulation or court order, or to protect the rights, property or safety of any person.
• Business transfers. If JDM Design is involved in a merger, acquisition or asset sale, your information may be transferred as part of that transaction. We will tell you before your data becomes subject to a different privacy policy.
• With your direction, when you choose to share something yourself, such as a custom river or your support information.

5. Third-Party Services

Tube Bros relies on the following services. Each operates under its own privacy policy:

• Apple: the App Store and in-app purchases, Game Center (leaderboards, achievements and online play), iCloud (sync), and the diagnostics Apple shares with developers. See Apple's Privacy Policy.
• Google: Google Play and Google Play Billing (purchases and subscriptions), Google Play Games (leaderboards, achievements and saved games), and the diagnostics Google shares with developers. See Google's Privacy Policy.
• Cloudflare, which runs the relay server for online 2-player races on Android. See Cloudflare's Privacy Policy.
• Our web host, which serves this website, stores the newsletter list and the purchase records Apple sends, and delivers our email.

6. Data Retention

Your newsletter details are kept for as long as you stay subscribed. When you unsubscribe, we stop emailing you straight away and keep only your address, marked as unsubscribed, so that we do not email it again by mistake. If you would rather we erase it completely, email us and we will. Android beta signups are kept until the game has launched on Google Play and the tester bonus has gone out, then deleted, or sooner if you ask. Support email is kept for as long as needed to help you and for a reasonable period afterwards. Purchase records from Apple are kept for our accounts and are not tied to a person. Website logs are kept by our host for a limited time. Game data on your device or in your iCloud account stays until you delete the game, use Reset progress in Settings, or remove the game's data from iCloud in your device's Settings. Game data saved with Google Play Games stays until you delete it in your Google account's Play Games settings. The online 2-player relay keeps nothing after a room closes.

7. Security

We use industry-standard safeguards to protect the information we hold, including encryption in transit (HTTPS/TLS) and access controls limiting who can view it. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal data, we will notify you and the appropriate authorities as required by law.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Correct information that is inaccurate or incomplete;
• Delete your personal data;
• Export a copy of your data in a portable format;
• Object to or restrict certain processing;
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email us at support@tube-bros.com. We will respond within the timeframe required by applicable law (typically 30 days). You also have the right to lodge a complaint with your local data protection authority. For data held by Apple or Google, such as your Game Center or Play Games profile, iCloud data or Play Games saved games, use the controls in your device's Settings or visit privacy.apple.com or myaccount.google.com.

California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the rights listed above and the right not to be discriminated against for exercising them. We do not sell or share personal information for cross-context behavioral advertising.

9. Children's Privacy

Tube Bros is not directed to children under 13 (or under 16 in the EU/UK), and we do not knowingly collect personal information from children. The game itself does not ask for any. If you believe a child has given us personal information, for example through the newsletter form or a support email, please contact us and we will delete it promptly.

10. International Users

JDM Design is based in the United States. If you use the Services from outside the United States, information you send us may be transferred to, processed in and stored in the United States or in any other country where we or our service providers maintain facilities. Where required by law (for example, for personal data transferred out of the EEA/UK), we rely on appropriate safeguards such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will give notice on this website or in the game before they take effect. Continued use of the Services after an update means you accept the revised policy.

12. Contact Us

If you have any questions, concerns or requests about this Privacy Policy or your personal information, please contact us:

• Email: support@tube-bros.com
• Web: the support page, or www.jdmdesign.com